TeamViewer season finished in 0.00 second

desmondddd · Post by **desmondddd** » 23 Aug 2017, 08:22

I have started the teamviewer service on revolution pi core 3 according to the youtube tutorial and assigned the device to my teamviewer account.

But when I double clicked the device in teamviewer client, just after the status bar showed authentication accepted, the whole session got finished immediately.

Does anyone know what's wrong with it? How to repair it?

volker · Post by **volker** » 23 Aug 2017, 17:19

We've contacted TV and they will get in contact with you. let us know when you've solved your problem.

Post by **Veit** » 24 Aug 2017, 17:34

Hi,

I'm Veit from TeamViewer. Thanks for your report.

Just for me to better understand your use case.

What TeamViewer Version (Windows) you are using?
Do you have a licence?
Is the device (teamviewer-revpi) still online after the session is closed?

Best Veit

desmondddd · Post by **desmondddd** » 25 Aug 2017, 01:24

hi,

I am using Teamviewer 12.0.81460 Mac Version.
free license.
Yes, it is still on line after the season is closed.

volker · Post by **volker** » 25 Aug 2017, 06:35

Hi,
I'm sorry if we haven't communicated this clear enough:

TV-RevPi is actually running only on a Windows client as it does use the Microsoft Windows Browser as a plug in for displaying the device's server output. please try using a Windows system and things should work then.
Maybe TV has already plans for Mac and will tell us here but I'm not sure about that.

desmondddd · Post by **desmondddd** » 25 Aug 2017, 07:16

I've tried. It works on windows. thanks.