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Right of cancellation

You have the right to cancel this agreement within fourteen days without being required to state your reasons for doing so.

The cancellation period is fourteen days from the day that you or a third party (not the shipper nominated by you) take possession of the goods.

To exercise your right of cancellation you must notify us of your decision to cancel this agreement, by contacting us at

Heerweg 15C
73770 Denkendorf, Germany

Telephone: +49 (0) 711 400 91 500
Fax: +49 (0) 711 400 91 501

This requires an unambiguous declaration to this effect (e.g. letter sent by regular mail, a fax or email). You may use the enclosed sample cancellation form for this purpose; this is not mandatory however. You can also visit our website and complete and send us the model cancellation form or another clearly formulated declaration. If you use this option, we will send you a prompt confirmation (e.g. by email) of the receipt of a cancellation sent in this way.

To satisfy the cancellation period, it is sufficient that prior to the expiry of the cancellation period, you issue notice stating that you are exercising your right of cancellation.

Consequences of cancellation 

If you cancel this agreement, we shall be required to repay all payments received from you, including the delivery costs (with the exception of additional costs resulting because you have selected a method of delivery other than the cost-effective method of delivery offered by us). This repayment shall be made promptly and no later than fourteen days from the day that we received your notice to cancel this agreement. In making this repayment we will use the same method of payment used by you in making the original payment, unless an alternative method is expressly agreed with you; in no event will we deduct any charges in respect of this repayment. We are entitled to withhold the repayment until such time that we have received the goods to be returned or until you prove to us that you have returned the goods, whichever point in time occurs earlier.

You must return or hand back the goods without delay, in any case within fourteen days from the day that you issue your notice to cancel this agreement. This time limit is satisfied if you dispatch the goods prior to the expiry of the said fourteen-day period.

You are liable for the direct costs of the return consignment of the goods.

You will only be obliged to reimburse any loss in value of the goods if the loss in value is attributable to you having handled the goods in a manner not necessary for checking their quality, characteristics or functionality.

- End of the legal notice on cancellation -

Revocation Form