Search found 6 matches

by ejensen
08 Sep 2022, 00:01
Forum: Software
Topic: OS/Comm Failures
Replies: 10
Views: 2479

Re: OS/Comm Failures

I will look in to this and update when I find out if it's an option. In the meantime, our lab Compact running the same kernel and same python application failed today with the same symptoms. LEDs look normal, but device is unpingable. I connected a monitor, and it is scrolling stack trace info. Unfo...
by ejensen
07 Sep 2022, 00:51
Forum: Software
Topic: OS/Comm Failures
Replies: 10
Views: 2479

Re: OS/Comm Failures

We are still experiencing issues with devices hanging. The only new information I have is that we aren't seeing repeating failures. So far, I haven't seen the same controller fail more than once, but I'm seeing about 1 failure every 3 days. We have some performance monitoring of CPU/memory/temperatu...
by ejensen
30 Aug 2022, 17:22
Forum: Software
Topic: OS/Comm Failures
Replies: 10
Views: 2479

Re: OS/Comm Failures

zhan: Thank you for your response. We are running more than 100 of these devices, and have only seen the failure on 8-10, so reproducing is a challenge. Some of the failures have generated a kernel log and others haven't. There are no USB devices or even IO connected to these Compacts. The devices j...
by ejensen
24 Aug 2022, 17:57
Forum: Software
Topic: OS/Comm Failures
Replies: 10
Views: 2479

Re: OS/Comm Failures

We had another device fail, and I emailed the SOS report from that device as well. I'm expecting to install the latest kernel in the next few days. Updating the image isn't really reasonable at this time due to the remote location and the number of devices.
by ejensen
18 Aug 2022, 19:18
Forum: Software
Topic: OS/Comm Failures
Replies: 10
Views: 2479

Re: OS/Comm Failures

Most of the deployed devices, and the one's I'm seeing issues with, are only running 2 python applications and typically sit below 20% average CPU usage. 2021-07-01-revpi-buster.img I have not been able to do this because I don't have physical access to the devices. See the answer above. I'm not se...
by ejensen
17 Aug 2022, 23:50
Forum: Software
Topic: OS/Comm Failures
Replies: 10
Views: 2479

OS/Comm Failures

I've got dozens of RevPis deployed, and I'm having issues with devices becoming unreachable on the network. This has happened a handful of times in the past couple of years, but is happening with increased frequency in the last couple of weeks. We did recently run 'apt update' and 'apt dist-upgrade'...